Domestic

Plumbing and Heating Services for your Home

At PPHE we offer a full range of plumbing and heating services for domestic properties, particularly in the Leeds area. We break our services down into three categories:

Reactive services are your emergency situations that need dealing with quickly and effectively.

Proactive services are the ongoing jobs that keep your appliances working efficiently.

Lifestyle services are those ‘added extra’ jobs that enhance your lifestyle or have an impact on the environment that you live in.

Adding Value

We always aim to build long term relationships with customers. Providing a top quality service from professional plumbing and heating engineers is a given. The way we add value to the process is in our customer care and we’re not talking about vague promises and cliché phrases – we back up our claims with accountability. We call these our Customer Care Pledges.

Our Customer Care Pledges are as follows;

• We will respect your home
  Our engineers will stay until you are satisfied our work area has been left as clean and tidy as was found
• Your satisfaction is our priority
  You don’t pay until you are happy with the job completed
• You need to know who is coming into your home
  All our engineers are fully vetted and carry ID. You will always be informed of his/her name before they come
• We don’t take tea time on your time
  Break times are limited to 15 minutes per 4 hour work period so you don’t pay for non-productive time and we work efficiently
• Transparent pricing
  Our quotes are broken down clearly and fairly so you know what you are paying for and there are no hidden costs

This is how we work because we know that these things are important to you. We don’t want to come in, do an OK job and never hear from you again. We want to work with you time and time again because you know that we will do a great job with fantastic service at a fair price.

We like to think of it as ‘from functional to aspirational’! Whether you simply have a leaky tap or want to investigate renewable energy solutions for your home, you can rely on PPHE time and time again. How many in our industry can truly promise that?

Call 0113 335 0250, e-mail info@pphe.co.uk or complete our enquiry form.